At Aqua Towels (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit www.aquatowels.com or interact with our services.

Information We Collect

We collect various types of personal information to enhance your shopping experience and improve our services. This includes:

a. Information You Provide

• Order Information: When you make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment details (including credit/debit card information).
• Account Information: If you create an account, we collect your login credentials and order history.
• Communication Details: When you contact us via email, phone, or chat, we collect your messages and any other information you choose to share.

b. Automatically Collected Information

• Device and Browsing Data: We collect information about the device you use to access our Site, including your IP address, browser type, time zone, and browsing patterns.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze website traffic and enhance your experience.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Order Processing & Fulfillment: To process transactions, deliver products, and provide order confirmations.
• Customer Support: To respond to inquiries, provide assistance, and handle returns or exchanges.
• Marketing & Promotions: To send promotional emails, special offers, and updates (with your consent).
• Security & Fraud Prevention: To detect and prevent fraudulent activities and unauthorized transactions.
• Website Optimization: To analyze user behavior and improve the Site’s functionality and user experience.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: We share data with third-party service providers who assist in payment processing, shipping, and customer support.
• Legal Compliance: We may disclose your information if required by law, legal proceedings, or law enforcement requests.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

Data Retention & Security

• We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: You can request access to or correction of your personal information.
• Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
• Deletion Requests: You may request the deletion of your personal data, subject to legal limitations.

To exercise these rights, contact us at [Your Email Address].

Cookies & Tracking Technologies

We use cookies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us:

• Email: aquatowels@gmail.com
• Phone: +92 315 8786636

By using our Site, you consent to the terms of this Privacy Policy.